Protectimus SMART app for two-factor authentication icon

August 13, 2026

Important Notice for Protectimus iOS Users

Some Protectimus users on iOS may currently be unable to see their previously saved OTP tokens. The issue occurred following the transfer of the application to a new Apple Developer account.

We have temporarily suspended distribution of the application and are working with Apple to resolve the issue.

If your tokens are not displayed, do not delete or reinstall the application under any circumstances. The data may still be stored on your device.

If your tokens are available, we strongly recommend creating a backup: 

Settings → Backup / Data Transfer.

We will share further information as soon as it becomes available. We apologize for the inconvenience.

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