The Protectimus two-factor authentication service and on-premise platform offer a self-service feature that allows users to independently perform a number of actions related to issuing and managing their OTP tokens and their own data. The system administrator determines which actions are available to users. The list of possible actions includes: registration of new tokens;registration of existing tokens;re-assigning the tokens;unassigning the tokens;tokens synchronization;PIN setup;removing PIN;creating passwords;changing passwords;changing email addresses;changing contact phone numbers;changing logins;changing first names and last names;managing user environment. In this article, we’ll show you how to enable the Protectimus Self-Service Portal. No matter which type of authentication server you choose – the Protectimus SAAS Service or the Protectimus On-premise Two-Factor Authentication Platform, the process of enabling the self-service portal is the same. | Read also: On-Premise 2FA vs Cloud-Based Authentication Important to Know Before Enabling the MFA Self-Service Portal The self-service portal must be enabled and configured separately for each resource. Users must be assigned to an appropriate resource in order to have access to the self-service portal. Users must additionally have a password in Protectimus system or an email address on record. A verification code will be sent to the registered email address to allow users to log into the portal. If a user has both a password and a registered email address, that user will use the password to log in. After a token is issued for a user and assigned to a resource, the user will also be asked to input a password from the token when logging in. You can specify a password, email address, and other information when creating a user. You can also edit existing user records. To edit a user’s information, find them in the list of users and click the user’s login. After doing so, you’ll be taken to the page for viewing user’s detailed information. Next, navigate to the Actions tab and click the Edit button. Make any necessary changes and save them. Some add-on components, such as Protectimus RProxy, can automatically create users that are preconfigured to use the self-service portal. For example, this occurs when RProxy is set up for Citrix NetScaler Gateway. Enabling the Protectimus Self-Service Feature Navigate to the Self-Service tab To enable the self-service feature, open the resource detailed information page by clicking its name in the resource list. Then, navigate to the Self-Service tab. Specify the address at which users will access the portal When you click the link labeled “Enable User’s Self-Service for This Resource,” a window will appear where you can specify the address at which users will access the portal, as shown below. Enter just the final portion of the address, the portal alias, in the field. The full address to the portal will be the authentication server address plus the alias you specified. For example, if you’re using the Protectimus SaaS service, and you specify “portal” as the alias, the link you give to your users will look like this: https://service.protectimus.com/selfservice/portalIf you are running your own instance of the authentication platform on your own premises, the “service.protectimus.com” portion of the address will be replaced with the address to your platform instance. For example: https://localhost:8080/selfservice/portal Set up the list of actions available to users in the self-service portal After clicking Save, you’ll see the list of actions available to your users, as shown in the image below. By default, all actions are disabled. The action labels speak for themselves, but we’ll take a closer look at how each one works:— Register New Token. Allows users to create, issue, and assign themselves tokens. When you enable this action, a list of token types available to users from the portal will appear....